Wedding / Event Agreement

Deposit

In order to secure services and reserve your date a non-refundable deposit of $200 is required and will serve as acceptance of this agreement

Subject to our "Flower Head Service Guarantee"

Payment

2 weeks prior to the event, 100% of the balance less the any amount paid will be due. We accept bank transfer to the below mentioned bank account.

Account Name: FHE PTY LTD

BSB: 193-879

Account Number: 442722019

Changes

We will do our best to accommodate your changing needs. Items may be added or removed from the quote as discussed and agreed by all parties, up until 3 weeks before the event date.

Substitutions

Due to the nature of nature, we can not predict if certain flowers will be available as predicted. We will do our best to make your flowers the most beautiful creations possible. By providing us with pictures of the types of flowers and colours we'll use all resources to create your look and theme to the best of our ability.

Cancellation/Rescheduling

In the event you need to cancel your event, we require 30 day notice unless agreed to otherwise. We will always do our very best to accommodate any reschedule requests.

Flower Head Service Guarantee

We've heard that in this industry some suppliers can drop the ball once they've secured your deposit so to stand by our service and commitment to you up until the wedding/event day, if for any reason you feel that you've been mislead, treated unfairly or that you're unable to get hold of us. Let us know in writing and we will refund your deposit and all payments made.