Frequently Asked Questions

About Us:

Who is Flower Head's floral designer?

Where do you deliver?

What services do you provide?

What flowers do you have in stock?

Are you using real flowers?

Consultation and Bookings

How do I book you in?

How soon do I need to book you in?

When is your package available until?

What if the package doesn't suit my requirements? (bigger or smaller bridal party)

How big is the bridal bouquet?

How do I know what the flowers/bouquets will look like?

Do you do set up at the venue?

Can we meet in person for a consultation?

I've booked, What's next?

Can I make changes?

What’s your refund policy?

When will we hear from you next?

What are your details for my supplier/venue?